Frequently Asked Questions
Chicasana FAQ
What are your T-shirts made of?
We use premium Bella+Canvas T-shirts, known for their comfort, durability, and eco-conscious production. They're made from 100% Airlume combed and ring-spun cotton—meaning they're soft on the skin and gentle on the planet. Our shirts are crafted in ethical factories that prioritize fair labor practices and water reduction.
We choose materials that feel good and do good.
What is your sizing like?
Our T-shirts are a retail fit—true to size but tailored enough to look flattering. If you like a looser fit, consider sizing up. You can view our full Size Guide here .
We want you to feel confident and comfortable in every piece.
How do I care for my Chicasana apparel?
To keep your tee looking fresh:
- Machine wash cold, inside out
- Use gentle detergent
- Tumble dry low or hang dry
- Avoid bleach and ironing the print
Treat it kindly, and it’ll last a long time.
What is your shipping time?
We typically ship within 2–4 business days, and delivery takes 5–7 business days in the US. You'll receive tracking as soon as your order is on its way.
We work fast so your shirt gets to you without delay.
What is your return/exchange policy?
If you're not 100% satisfied, we’re here to help. We accept returns or exchanges within 14 days of delivery for unworn, unwashed items. Just reach out and we'll guide you through the easy process.
Find out more
Your happiness is our priority.
Do you ship internationally?
Currently, we focus on shipping across the USA. We may expand internationally soon—stay tuned and sign up for our newsletter to be the first to know.
Chicasana is growing—one mindful step at a time.
How do you ensure ethical and sustainable production?
We partner with Bella+Canvas because they lead the way in responsible manufacturing—using solar energy, reducing water waste, and ensuring ethical working conditions. At Chicasana, we stand for conscious fashion that respects both people and the planet.
You’re not just wearing a T-shirt. You’re supporting something better.